Cleaning Services Richmond Hill

Flat-rate package cleans start at $99 before HST. Final price depends on bedrooms, bathrooms, and square footage. Most Richmond Hill homes fall between $158 and $278 before 13% HST. Hourly service runs $59 per cleaner per hour with a 3-hour minimum.

• Studio / 1-bed in Langstaff or Crosby: from $158 + HST
• 2-bed family home in Westbrook or Mill Pond: from $208 + HST
• 3-bed home in Jefferson or Rouge Woods: from $258 + HST
• 4-bed executive in Bayview Hill or Doncrest: from $278 + HST
• Recurring discount from 2nd visit: 20% weekly / 15% bi-weekly / 10% monthly

A standard clean on a 3-bedroom Richmond Hill home typically takes 2.5 to 3.5 hours with one cleaner, depending on condition and square footage. A first clean on a larger Bayview Hill or Doncrest executive home can run closer to 4 to 5 hours.

• Studio / 1-bed condo in Langstaff or Yonge corridor: 1.5 to 2 hours with 1 cleaner
• 2-bed home in Westbrook or Mill Pond: 2 to 2.5 hours with 1 cleaner
• 3-bed home in Jefferson or Rouge Woods: 2.5 to 3.5 hours
• 4-bed executive in Bayview Hill or Oak Ridges: 3.5 to 5 hours
• 2-cleaner teams cut those times roughly in half on all home sizes

Hellamaid's hourly rate in Richmond Hill is $59 per cleaner per hour with a 3-hour minimum. One cleaner for 3 hours costs $177 before HST. Two cleaners for 3 hours is $354 before HST and covers significantly more ground in the same time.

• 1 cleaner × 3 hrs: $177 before HST — good for studios or targeted rooms
• 2 cleaners × 3 hrs: $354 before HST — covers most 2-bedroom homes
• 2 cleaners × 4 hrs: $472 before HST — larger Jefferson or Rouge Woods family home
• 3 cleaners × 3 hrs: $531 before HST — fast turnaround on bigger homes
• Recurring hourly bookings also qualify for the 10–20% frequency discount

Tipping is never required and not expected. That said, it is genuinely appreciated after a first clean, a move-out, or any visit that was more involved than usual. There is no standard amount. $10 to $20 per cleaner is a common range when clients choose to tip.

• Tipping is not built into Hellamaid's pricing or expected at any booking
• A tip after a deep clean or difficult move-out is a meaningful gesture for the cleaner
• Cash left on the counter works fine — there is no in-app tipping prompt
• If a team of two showed up, tipping each individually is appreciated
• A Google review naming the cleaner is another meaningful way to recognize great work

A professional cleaning service should arrive on time, follow a consistent room-by-room system, and leave every booked area visibly clean. What it does not include: laundry, dishes, exterior windows, or tasks outside the booked scope. If something was missed, contact within 24 hours and we return to fix it at no charge.

• Included by default: all surfaces, bathrooms, kitchen, floors, baseboards
• Not included by default: laundry, dishes, exterior windows, garage, yard
• Add-ons like inside oven, fridge, or cabinets must be selected at booking
• All supplies come with the cleaner — you do not need to provide anything
• Satisfaction guarantee: report a missed area within 24 hours for a free return visit

Yes. Hellamaid uses professional-grade products that are safe for children, pets, and people with sensitivities. No bleach or harsh chemical fumes are used as standard. If you have specific product preferences or allergies, note them at booking and we will accommodate where possible.

• Default products are selected to be effective and safe for residential use
• No bleach used as standard in Richmond Hill homes
• Pet-safe and child-safe formulations used throughout
• Specific product requests or allergy notes can be added at checkout
• All supplies are brought by the cleaner — no need to stock anything yourself

For recurring bookings, we assign the same cleaner where scheduling allows. The large majority of Richmond Hill recurring clients — especially in Bayview Hill and Westbrook — see a consistent person visit after visit. When a substitute is needed, they follow the same documented checklist so the result stays consistent.

• Same cleaner assigned to recurring clients as the default where scheduling permits
• Your access details and home preferences carry forward to every visit automatically
• Substitute cleaners follow the same room-by-room system — no learning curve on scope
• Clients whose regular cleaner is unavailable are notified ahead of the visit
• Consistency is one of the reasons Richmond Hill clients name their cleaners in reviews

Yes. We clean condos and apartments across Richmond Hill, including newer builds along the Yonge and Langstaff corridor. Concierge check-ins, elevator bookings, and FOB access are things we handle routinely. Studios start from $158 before HST.

• Studio condo in Langstaff or Yonge corridor: from $158 before HST
• 1-bed / 1-bath unit: from $188 before HST
• Concierge check-in and elevator booking sorted before the cleaner arrives
• FOB and suite-access instructions saved for recurring visits automatically
• See condo cleaning services for full scope and pricing

Move-out cleaning runs year-round in Richmond Hill. The family turnover in Oak Ridges, Westbrook, and Jefferson generates steady move-out volume throughout the year. The scope covers everything a landlord or property manager needs for a deposit-ready unit.

• Move-out add-on: +$159 on top of the base package price
• Includes inside oven, inside fridge, all cabinet interiors, full baseboards
• Bathroom scope covers grout, tub, toilet, and all tile surfaces thoroughly
• Book early — Richmond Hill move-out slots fill quickly on month-end dates
• Full scope at move-in / move-out cleaning

Both apply to every cleaner on the Richmond Hill roster without exception. Criminal background check before the first shift. $5M liability insurance active on every booking. That is non-negotiable regardless of home type or job size.

• $5M liability insurance covers every Richmond Hill booking without exception
• Criminal background check completed before each cleaner's first shift
• All cleaners follow a documented room-by-room system on every visit
• Recurring clients get the same cleaner assigned where scheduling allows
• Hellamaid holds Ontario Living Wage Network certification

Not at all. Most Richmond Hill clients are out during their clean. Access details are set up once before the first visit and reused automatically for every recurring booking. It takes about two minutes to set up.

• Lockbox, spare key, or building access code: all work without issue
• Access instructions are saved after the first visit and reused automatically
• Condo buildings: concierge or FOB access sorted before arrival
• A completion notification is sent when the clean finishes
• Clients who prefer to stay home are welcome — the team works around you without disruption

The full process runs online at hellamaid.ca/book-online in under two minutes. Enter your home details, choose any add-ons, pick a date. Price is confirmed before checkout. No calls required and no adjustments after the clean.

• Online booking available any time at hellamaid.ca/book-online
• Price locked at checkout — no surprise charges after the visit
• 24-hour cancellation policy: reschedule free with more than 24 hours notice
• Cancellations inside 24 hours may carry a $45 fee to compensate the assigned cleaner
• Prefer the phone? Call 289-812-8155 during business hours