About Us
A Cleaning Company that puts people first
Hellamaid is a professional cleaning company that offers so much more than a clean space. We take a holistic approach to cleaning to help clients, communities, and cleaners feel happier, healthier, and safer. By investing in our cleaners, utilizing latest technology, and delivering impeccable customer service, we are changing the cleaning industry – one house at a time!
Our Team
Ahmed
Branding & Strategy
Abdul
Operations & Logistics
Mycah
Business Development
Hanin
Human Resources
Sarah
Customer Success
Sebastian
IT & Web Support
Our Core Mission
Hellamaid is so much more than a cleaning company. We are made up of community members, friends, and family. Every day, we do our best to serve the communities where we live and work, making Southern Ontario a great place to call home. We also recognize that we could not do what we do without our incredible clients and outstanding staff. While professional house cleaning is what we do, Hellamaid offers so much more.
We are committed to creating and maintaining clean spaces and healthy living environments. We are dedicated to providing peace of mind and reliable support for every client. We are enthusiastic about constantly improving and finding new ways to serve our communities.
Our core mission can be summed up in three simple principles that we strive to uphold each day:
1. Delighting Homeowners
At our cleaning service, we are dedicated to delighting homeowners with our exceptional cleaning services. We understand that a clean and organized home is essential for creating a comfortable and welcoming environment for you and your family.
Our team of experienced and professional cleaners take pride in providing thorough and efficient cleaning services that exceed your expectations. We use only the highest quality cleaning products and equipment to ensure that your home is left sparkling clean and smelling fresh.
We understand that every homeowner has unique needs and preferences when it comes to cleaning, which is why we offer customizable cleaning plans that can be tailored to your specific requirements. Whether you need a one-time deep clean, a weekly or bi-weekly cleaning service, or a move-in/move-out cleaning, we’ve got you covered.
Our goal is to make your life easier and more enjoyable by taking care of the cleaning, so you can focus on the things that matter most. Let us take care of the cleaning, so you can enjoy a happier, healthier, and more stress-free home.
2. Supporting Communities
At our cleaning service, we are proud to serve some of the most unique and diverse regions in Ontario.
From the innovative technology hub of Waterloo region to the idyllic countryside of Wellington, the stunning natural beauty of the Niagara region, the charming lakeside community of Burlington, the thriving suburban city of Mississauga, the culturally rich and vibrant hub of Brampton, the historic city of London, the bustling metropolis of Toronto, and the nation’s capital of Ottawa.
Each of these regions has its own distinctive character and cultural identity, and we are honored to be a part of each community. We understand that each area has its own unique needs and challenges, which is why we work closely with local organizations and initiatives to ensure we are providing the best service possible while supporting the community.
Whether we are working with local businesses, community groups, or individuals, our focus is on building strong relationships and making a positive impact in the regions we serve. We believe that by supporting the communities around us, we can help create a better future for everyone.
3. Empowering Cleaners
Just as it can be intimidating to let a stranger into your home, it can be intimidating for professional cleaners to enter someone else’s home. Trust is crucial and support is absolutely necessary. Hellamaid works hard to provide both for our cleaners, keeping them safe and happy. When our employees are empowered, they have the freedom to love what they do and do it well.
At Hellamaid, we also understand that our employees are more than professional cleaners. They are parents, siblings, friends, and much more. We are committed to providing flexible hours that work with our cleaners’ schedules and competitive pay, including bonuses and tips. By empowering our cleaners, we are growing a team of service-oriented, passionate, and caring people. Our cleaners are the backbone of our business, and their dedication and hard work are what make our service stand out.
We are committed to creating a positive work environment where our cleaners feel valued, respected, and supported. We provide ongoing development opportunities to ensure that our cleaners have the skills and knowledge they need to deliver top-quality cleaning services.
Established in Guelph in 2017, Hellamaid is on a mission to change the cleaning industry. Founded by Ahmed and co-led by Abdul (two engineers), Hellamaid strives to make cleaning services a better experience for both ends of the market: homeowners and cleaners. We offer value to homeowners through easy online booking and impeccable customer service, while offering a flexible and well paid opportunity to our cleaning partners.
As recipients of the Ontario Living Wage certificate and multiple local awards, we take pride in our dedication to providing exceptional cleaning services to our clients as well as thriving career opportunities for our cleaning partners across Ontario.
Where we serve
Born in Guelph, Serving Ontario
Hellamaid is a people-based cleaning service that was proudly established in Guelph, ON, in 2017. Since our inception, our easy cleaning model has attracted many Canadians and has allowed us to expand rapidly across Southern Ontario. We are now proud to work with amazing cleaners in Guelph, Kitchener-Waterloo, Cambridge, Milton, Mississauga, Burlington, Oakville, Hamilton, City of London, Ottawa, Toronto, and the Niagara region. Our cleaning professionals are carefully handpicked and screened to give you the quality cleaning service your home deserves. Our team is friendly, experienced, insured, and ready to make your life easier! Book a cleaning online or call us at 226-770-3200 or 289-812-8155
What makes Hellamaid different?
- Your satisfaction is guaranteed with each service, and we go above and beyond to make sure you are happy.
- Our professional cleaners are local and members of your community.
- We are insured and bonded to protect you and our staff.
- Two-person teams and a comprehensive cleaning checklist ensure everything is done correctly and efficiently.
- Our team is comprised of honest, hard-working people who love what they do.
- 24/7 customer support that is available via phone, website chat, email, and more
- Convenient online booking makes it fast and easy to schedule your cleaning sessions.
- Upfront quotes provide accurate cost estimates for every cleaning service.
- 3-day and 1-day sms/text reminders of your appointment to always keep you posted
Our Values
Before you invite us into your home, it is important to understand our values. At Hellamaid, we strive to accomplish our mission with the utmost level of integrity, professionalism, and quality communication. You can count on us and our team to provide the best house cleaning service that meets your needs and leaves you satisfied.
Our values are central to everything we do, and they help drive us forward as we grow in Southern Ontario. Consider our values as our commitment to you and what you can expect from every professional cleaning session.
- Mutual Trust, Integrity, and Respect
- Professionalism and Reliability
- Quality Communication and Efficiency
Privacy and Safety
Privacy and safety are two things we take very seriously. At Hellamaid, we are committed to your safety and wellbeing. Our team goes above and beyond to ensure cleaning services are completed in a safe manner, your personal information is protected, and your home is well cared for.
We understand the level of trust that must be in place to invite a professional cleaning service into your home, and we do not take the responsibility lightly. Every aspect of our business is designed with your security and the safety of our employees in mind.
- Online bookings and payments are secured to protect your personal and financial information.
- Every cleaning service is completed by professional house cleaners who have been background checked and interviewed in person. We hire for character and train our employees before they set foot in your home.
- Hellamaid is insured and bonded, offering protection and peace of mind for you and our staff. Our cleaners and clients are secure with full property damage protection.
