#1 House Cleaning Service of Niagara

Professional, reliable, and quality house cleaning services of the Niagara Region. Serving St.Catharines, Welland, Niagara-on-the-Lake, Niagara Falls, Thorold, Pelham, Grimsby and surrounding. Our cleaners are insured, bonded, and police background checked. Book a cleaning online with Hellamaid today! 

120+ Reviews
5/5

locally focused

Professional Cleaning Services of St.Catharines and Niagara Region

Hellamaid is proud to clean for the incredible region of Niagara. Whether you live in the beautiful Garden City of St.Catharines, the gorgeous retirement town of Niagara-on-the-Lake, near the inspiring canals of Thorold, by the stunning fruit orchards of Pelham all the way up to Lincoln and Grimsby, Hellamaid Niagara is here to clean your home as if it’s our own.

Our appreciation for Niagara extends to each and every client we serve. Whether you own a home, rent an apartment, or live in student housing, we want our neighbors to enjoy a clean house and reduced stress. Booking is simple with our online reservation system, and you can have a spotless home in no time!

House cleaning service of St.Catharines and Niagara

socially responsible

Trusted and Experienced House Cleaning Professionals of Niagara

Hellamaid is a people first cleaning company that prioritizes hiring the right people to join it’s team. We consider our cleaners our partners, because together we are part of something bigger.

It takes a lot of trust to allow someone into your home, and our cleaners take that responsibility seriously. Our house cleaning professionals in Niagara are friendly, insured, have clear police background checks, and are carefully screened through a rigorous one-to-one interview process. As locals to Niagara, Hellamaid hires individuals that are have a genuine passion for cleaning and for helping others. 

At Hellamaid, we are dedicated to empowering and protecting our cleaners while ensuring we deliver the best cleaning service for your beautiful home. When you book a cleaning with Hellamaid, you can be confident knowing that both you and your home are in good hands!

Professional

Super Friendly

Insured and Bonded

Background Checked

a clean home is just a few clicks away

Mobile-Friendly
Online Booking!

  • Customize your own Cleaning Service
  • View Upfront Pricing (no in-house estimates!)
  • Secure Payment (no charge until day of service)
  • Receive Automated Email Invoices
  • Receive Automated Email and Text Reminders
  • 24/7 Customer Support 

Community DRIVEN

House Cleaning made for Niagara

From the rush of the Falls to the breathtaking landscapes of the Niagara Peninsula, this region of Ontario is what inspires us, and is sure to inspire you too.

Niagara is fast emerging as Ontario’s hot spot for affordable retirement living. With it’s mild winter climate and relaxed pace, combined with it’s proximity to the US border and Toronto, plus quick and easy access to Lakes Erie & Ontario – Niagara is the place to be!  

Hellamaid values our place in the Niagara community, living and working alongside Niagara Region residents every day. We consider each and every client as our own neighbors and take as much pride in your home as you do. We love calling Niagara home and enjoy providing quality, affordable cleaning services throughout the community.

Hellamaid supports the Niagara community

What makes our Cleaning Service Unique

Online Booking and Automated Email and Text Reminders

Insured and Bonded Cleaners

Police-Background and Reference Checked

Experienced and Professional Cleaners

Cleaner Happiness Focused

100% Canadian.
Made for Niagara, by Niagara

Your Happiness is our priority

A People-First
Cleaning Company

Hellamaid is a cleaning company that values customer happiness. We offer peace of mind so you can focus on what matters most in your life. Our booking process is super easy, our customer support is always here for you, and our cleaning service is guaranteed to make you happy – every time!

Highly Rated and Esteemed

Trusted by thousands of clients across South Ontario. Visit our reviews online.

Insured and Bonded

Keeping both our cleaners and clients secured. Full property damage protection.

Trusted Professionals

Background checked and in-person interviewed professionals. We hire for character before anything. 

Simple Online Booking

Customize your cleaning and create your own flexible schedule. Secure payment and instant invoicing.

24/7 Customer Support

Call us, chat with us, email us, or even meet with us! We are always here for you.

Saves you Time

Smooth booking process that saves you loads of time from dealing with in-house estimates.

Client testimonials

Google reviews

Located at the Heart of the Niagara Region

Serving St.Catharines | Niagara Falls | Thorold | Niagara-on-the-Lake | Welland | Pelham | Lincoln | Grimsby

Hellamaid Niagara, 108 Geneva St Unit H, St. Catharines, ON L2R 4N2

Frequently Asked Questions

Getting Started

We currently service the Niagara Region, the city of Guelph, Kitchener-Waterloo, Cambridge, Burlington, Milton, and Oakville.

All you have to do is visit the booking page, enter your relevant details, and within 60 seconds you’re on the way to have a clean home! We’ll stay in touch with you confirming the appointment and arrival time. You can also call us at 519-940-1251, or live chat with us in the bottom right corner.

Definitely! We’re a pet friendly cleaning service. That being said, we do recommend keeping your wonderful pets in a separate area during the clean, this will help us stay focused on getting an excellent job done.

Completely up to you. It’s your choice to stay around or go out and take advantage of your free time. Just leave us a key, (or keypad code) and we’ll get your house cleaned. Hellamaid is here to make your life easier!

Day of the Cleaning

A team of 2 people is our standard, sometimes 3 depending on the size of the job. However, we do send a team of 1 person when the job is small. Either way, you will receive an excellent cleaning service, that is our guarantee.

Our cleaners bring their own cleaning supplies and equipment. However, if you prefer us to use your own cleaning supplies and tools, we can accommodate that as well.

After the cleaning is performed, you will be receiving a survey asking you to rate our service. If you’re not happy, please send us photos of the uncleaned areas and we will offer a re-clean, future discount, or partial refund (depending on the situation). Your happiness is our #1 priority.

Trust and Safety

All our cleaners are police background-checked, insured, bonded, and reference-checked. We conduct in-person interviews to everyone we bring on-board. Your privacy and security is our #1 priority.

From the moment you book your cleaning to the day it is completed, Hellamaid staff are in direct contact with you from start to finish. Our customer support team ensures everything goes super on the day of your cleaning, and are easily accessible if you ever have any questions or concerns. If anything goes wrong, we will be in direct contact with you.

Yes they are! If you need proof of insurance, simply email us at weclean@hellamaid.ca and we’ll gladly forward you all relevant documentation.

Billing and Payment

When you book online you’ll provide us with a valid credit card number, which we’ll then place a hold on the day before the cleaning. We won’t process your payment until after the cleaning is completed.

Our cancellation and reschedule policy is 48 hours before the date of the cleaning, otherwise our cancellation fee of $45 will apply.

Our online booking system is 100% safe and our payment processing system is fully encrypted. We’ve completed thousands of successful transactions with hundreds of satisfied customers. We don’t charge you until after the cleaning is completed.

100%! Once we process your payment 1-2 days after your cleaning appointment, you will receive an emailed invoice along with our HST business number (if you plan on expensing the cleaning service to your business).

Aside from our seasonal promotional discounts on our booking page, you can receive RECURRING discounts when you book a recurring service!

Weekly cleaning – 20% off EACH clean
Bi-weekly cleaning – 15% off EACH clean
Monthly cleaning – 10% off EACH clean

Ask your questions below!

Need more answers?
Contact us today!