Cleaning Services London, ON

1. How much should I expect to pay for house cleaning in London?

We offer both house cleaning packages and hourly cleaning services in London. Our starting price for a general cleaning packages are $179, while deep cleanings range from $249 to $999, depending on your home’s size and condition. Post-renovation cleanings typically fall between $449 and $1,000, with recurring cleaning services offering discounts for multiple visits per week, bi-weekly, or monthly schedules. Our hourly rate for cleaning in London is $49 per hour, please see our booking page to learn more.

2. What’s included in a deep cleaning service?

Our deep cleaning service in London is tailored to your specific needs. On top of the standard cleaning checklist, our deep cleaning involves extra attention to detail, including cleaning baseboards, spot cleaning walls, window sills, window tracks, window frames, door frames, and more. We also clean behind and inside appliances if they’re pulled out before our arrival. Please visit our cleaning checklist page for a full breakdown of deep cleaning checklist.  Other areas of focus include windows, wall wiping, and baseboard cleaning.

3. How can I book a home cleaning in London?

Booking is easy with Hellamaid. Use our online system to schedule a cleaning date and time based on our availability. If your preferred date isn’t available online, feel free to call us to check for additional booking spots. Our online booking page offers instant quotes based on your home’s size and cleaning requirements, making it quick and convenient.

4. What areas do you serve?

We provide cleaning services in London,  as well as the cities below:

For the full list of our service areas, visit our “Areas we Serve” page! 

5. Can I trust the professional cleaners?

Absolutely. We work consistently with our cleaners, ensuring we know the quality of their work to guarantee full client satisfaction every time. All our cleaners are police background checked, undergo a thorough vetting process, and are carefully hand-picked for good character before onboarding onto our team.

6. Are your cleaners insured and certified?

Yes, our maid service professionals in London are insured. Before entering clients’ homes, all our cleaners undergo background checks and rigorous training programs to provide top-notch service.

7. Do I need to provide cleaning tools and supplies?

Our London home cleaners bring mops and all necessary cleaning tools and supplies to your home. If you prefer cleaners use your own tools and/or specific cleaning products, you can let us know.

8. What if I’m not satisfied with the cleaning?

Your satisfaction is our priority. We conduct before-and-after walkthroughs with the cleaner to ensure quality. If you’re not satisfied, please let us know, and we will make it right immediately.

9. How do I pay for the cleaning services?

We accept all major credit cards through our secure online booking form. Payment is processed after the cleaning is complete, with a hold placed on your card two days prior to the service appointment.

10. What is your cancellation policy?

Flexibility is key. You can cancel free of charge 24 hours before your appointment. We understand that plans can change, and we’re here to accommodate your needs.

11. What services are NOT offered as part of the cleaning service?

We do our best to offer as many services as possible, however, there are a few things we are unable to do for safety or logistical reasons. We are unable to clean the following:

• Places or items higher than 12 feet.
• Full wash of ceilings and walls
• Pest removal, cleaning of bodily fluids, chemical waste, excessive mold, and other bio-hazards
• Fire or smoke damage, areas strongly drenched with smoking/cannabis smells
• Exterior windows, patios, and garages
• Clutter/Toys/Books or Documents
• Under heavy objects or furniture that require lifting or movingg