Cleaning Services Richmond

Flat-rate package cleans start at $99 before BC tax. Most Richmond homes fall between $158 and $278 before 12% BC tax (GST + PST). Hourly runs $59 per cleaner per hour with a 3-hour minimum. Price locked at checkout — no changes after the clean.

• Studio / condo on No. 3 Road or near Lansdowne — from $158 + tax
• 1-bed apartment in Steveston or Richmond Centre — from $188 + tax
• 2-bed townhouse in West Cambie or Quilchena — from $208 + tax
• 3-bed detached in Broadmoor or Shellmont — from $258 + tax
• 4-bed home in Seafair or Terra Nova — from $278 + tax

Timing varies by home type. A Steveston character home takes longer than a same-size newer build in West Cambie — older tile grout and calcium deposits need dwell time. Two-cleaner teams cut all times roughly in half.

• Studio condo on No. 3 Road — 1.5 to 2 hours with 1 cleaner
• 2-bed townhouse in West Cambie or Quilchena — 2 to 2.5 hours
• 3-bed detached in Broadmoor or Terra Nova — 2.5 to 3.5 hours
• Steveston character home first clean — up to 4 to 5 hours depending on condition
• Airbnb turnovers near YVR are timed to your guest check-in window

Hourly cleaning in Richmond runs $59 per cleaner per hour with a 3-hour minimum. Two cleaners for 3 hours covers significantly more — useful for Airbnb turnovers near Sea Island where time is tight.

• 1 cleaner × 3 hrs — $177 + tax
• 2 cleaners × 3 hrs — $354 + tax
• 2 cleaners × 4 hrs — $472 + tax
• 3 cleaners × 3 hrs — $531 + tax
• Recurring hourly bookings qualify for 10–20% frequency discount from visit two

Tipping is never required and not expected. It is appreciated after a first clean, a deep clean on a tough Steveston home, or a time-pressured Airbnb turnover near YVR. $10 to $20 per cleaner is a common range when clients choose to tip.

• No in-app tipping prompt — cash on the counter works fine
• If a two-person team showed up, tipping each individually is appreciated
• Hellamaid pays a BC Living Wage — cleaners are compensated fairly regardless of tips
• Leaving a Google review naming the cleaner is another meaningful way to recognise great work

On-time arrival, a consistent room-by-room system, and every booked area left visibly clean. What is not included by default: laundry, dishes, exterior windows, or tasks outside the booked scope. Flag anything within 24 hours and we return at no charge.

• Included by default: all surfaces, bathrooms, kitchen, floors, baseboards
• Not included by default: laundry, dishes, exterior windows, garage, balcony
• Inside oven, fridge, or cabinets must be added at booking
• All supplies brought by the cleaner — no need to provide anything
• Satisfaction guarantee: flag anything within 24 hours for a free return visit

Yes. Products are safe for children, pets, and people with sensitivities. No bleach or harsh chemical fumes are used as standard. Note any allergies or preferences at booking and we accommodate where possible.

• No bleach used as standard in any Richmond home
• Pet-safe and child-safe formulations throughout — relevant for Broadmoor and West Cambie family homes
• Specific product requests can be added at checkout
• All supplies brought by the cleaner — you do not need to stock anything yourself

For recurring bookings, we assign the same cleaner where scheduling allows. Most Richmond recurring clients in Broadmoor, Terra Nova, and Steveston see a consistent person visit after visit. When a substitute is needed, they follow the same documented checklist.

• Same cleaner assigned to recurring clients as the default where scheduling permits
• Access details and home preferences carry forward automatically to every visit
• Clients whose regular cleaner is unavailable are notified ahead of the visit
• Living Wage pay keeps turnover low — consistency is the norm, not the exception

Yes. We clean condos and strata units across Richmond including high-rise buildings along No. 3 Road and Brighouse. FOB entry, elevator booking windows, and strata rules are coordinated before the clean date — not on arrival. Studios from $158 before BC tax.

• Studio on No. 3 Road or Richmond Centre — from $158 + tax
• 1-bed / 1-bath unit — from $188 + tax
• FOB access and elevator booking handled before the clean date
• Entry instructions saved for recurring visits — no re-explaining each time
• Proof of $5M liability insurance available for Richmond strata councils on request

Yes. Rental turnover in Quilchena and the No. 3 Road corridor moves fast — property managers often book the same week a tenant vacates. We cover the full BC residential tenancy inspection checklist.

• Move-out add-on: +$159 on top of the base package price
• Inside fridge, inside oven, all cabinet interiors, full baseboards included
• Bathrooms: grout, tub, toilet, and all tile surfaces thoroughly covered
• 3-bed in Broadmoor or Shellmont starts from $258 + tax before move-out add-on
• No recurring commitment required — available as a one-time booking

Both apply to every cleaner on the Richmond roster without exception. Criminal background check before the first shift. $5M liability insurance active on every booking. Most Broadmoor and West Cambie recurring clients are not home during the clean — that is exactly why this is non-negotiable.

• $5M liability insurance covers every Richmond booking
• Criminal background check before each cleaner's first shift — no exceptions
• Same documented room-by-room system followed on every visit
• Insurance certificate available for Richmond strata councils on request

Not at all. Most Richmond clients are out during their clean. Access details are saved after the first visit and reused automatically on every return booking. Airbnb hosts near YVR typically coordinate entry by lockbox tied to guest check-in windows.

• Lockbox, spare key, or building access code — all work without issue
• Access instructions saved after first visit — no re-explaining on return bookings
• No. 3 Road condos: FOB and elevator access sorted before arrival
• A completion notification is sent when the clean finishes
• Flag anything within 24 hours and we return at no charge

Online at hellamaid.ca/book-online in under 2 minutes. Pick home size, add-ons, and a date. Price confirmed at checkout — no adjustments after the clean. YVR flight delays catch Airbnb hosts off guard. We built the 24-hour cancellation window around exactly that kind of timing pressure.

• Price locked at checkout — no surprise charges after the visit
• Free reschedule with 24+ hours notice
• Cancellations inside 24 hours may carry a $45 fee to compensate the assigned cleaner
• Prefer to call? 778-657-MAID during business hours