cleaning service
Quality, Reliability, and Convenience
Book a quality cleaning service that values customer happiness more than anything. With Hellamaid, you and your property are in good hands!
Hellamaid is a premium cleaning service the serves the cities of Guelph, Kitchener-Waterloo, Cambridge, Milton, Burlington, Oakville and the Niagara region. The first to provide online booking within the region, and one of the very few that values customer service and worker happiness. We provide a wide variety of cleaning services to match your cleaning needs. Our cleaners are professional, friendly, background-checked, insured, and bonded. Our customers include busy homeowners, parents, seniors, landlords, property managers, realtors, store owners, entrepreneurs, students, and just anyone looking to save time without worrying about the cleanliness of their home. Book online today!
DISINFECTION CLEANING
Hellamaid is now at the forefront of fighting the spread of COVID-19. All our cleanings follow a strict disinfection protocol designed to keep you (and our cleaners) safe.
Apartment and Condo Cleaning
A cleaning service catered to high-rise homes and follows an intensive checklist to make the property look good as new.
airbnb cleaning
Impress your guests with a cleaning service that includes towel changing and other hospitality items.
move IN cleaning
A top-to-bottom cleaning service designed to make moving easy. Treat yourself to a fresh new beginning!
House cleaning
A cleaning service catered to houses where extra attention to detail is needed to keep your family healthy and happy.
Student Property cleaning
A cleaning service designed to keep your student tenants happy, and improve the ROI of your property.
post construction cleaning
Just finished a new build or a renovation project? This cleaning service will let your final work shine and impress!
commercial cleaning
For shop owners, clinics, or offices, let our cleaning service add more professionalism and credibility to your craft!
Real Estate Cleaning
Selling a new home? Get your property sold quicker with a cleaning service that’s ready to impress.
Specialty Services
Stain removal, steam cleaning, and sanitizing of carpets. This service is designed to give long-lasting life for your carpets.
Upholstery cleaning
Spot treatments to remove pet, food, drink, or oil and grease stains from furniture to make them look brand new again.
Commercial fogging Sanitization
Hellamaid now offers fogging sanitization using industrial grade tools to fight the spread of COVID-19 at commercial spaces. Contact us to book this service.
Book a Cleaning Service with our Interactive and Unique Online Booking System!
- Customize your own Cleaning Service
- View Upfront Pricing – no need for in-house estimates!
- Book Online Quickly and Pay Securely
- Receive Automated Email Invoices and Tax Receipts
- Receive Automated Email and Text Reminders
- 24/7 Customer Support
What Makes our Cleaning Services Unique?
Online Booking & Email/Text Reminders
Insured and Bonded Cleaners
Experienced and Professional Cleaners
Police and Reference Checked
Customer and Cleaner Happiness Focused
WHAT WE OFFER
A cleaning service catered towards properties that are in good condition but require on-going maintenance
A cleaning service catered towards properties that have not been cleaned in over 2 months. Recommended for first-time customers
A top-to-bottom cleaning service catered towards a brand new beginning at a new home. Begin your new chapter with a shine!
We offer up to 20% discounts to when you sign up to our weekly cleaning services. Get more peace of mind, one clean at a time 🙂
Our Cleaning Packages:
Standard Clean
On-Going Cleaning- Dusting & Wiping of Main Surfaces
- Vacuum and Mop Floors
- Empty Garbages
- Professional and Insured Cleaners
- Automatic Text and Email Reminders
Deep Clean
First-Time Cleaning- Dusting & Wiping of Main Surfaces
- Vacuum and Mop Floors
- Baseboards and Window Sills
- Spot Clean Walls
- Disinfecting of High Traffic Areas
- Clean Doors and Cabinet Surfaces
- Extra Attention to Detail
- Empty Garbages
- Professional and Insured Cleaners
- Automatic Text and Email Reminders
Move-In/Out Clean
Full Property Makeover- Includes Deep Clean Checklist
- Behind and Below All Appliances
- Ceiling Corners and Edges
- Larger Space Focused
- Professional and Insured Cleaners
- Automatic Text and Email Reminders
Frequently Asked Questions
Getting Started
We currently service Guelph, Kitchener-Waterloo, Cambridge, Burlington, Milton, Oakville and Niagara region.
All you have to do is visit the booking page, enter your relevant details, and within 60 seconds you’re on the way to have a clean home! We’ll stay in touch with you confirming the appointment and arrival time. You can also call us at 519-940-1251, or live chat with us in the bottom right corner.
Definitely! We’re a pet friendly cleaning service. That being said, we do recommend keeping your wonderful pets in a separate area during the clean, this will help us stay focused on getting an excellent job done.
Completely up to you. It’s your choice to stay around or go out and take advantage of your free time. Just leave us a key, (or keypad code) and we’ll get your house cleaned. Hellamaid is here to make your life easier!
Trust and Safety
All our cleaners are police background-checked, insured, bonded, and reference-checked. We conduct in-person interviews to everyone we bring on-board. Your privacy and security is our #1 priority.
From the moment you book your cleaning to the day it is completed, Hellamaid staff are in direct contact with you from start to finish. Our customer support team ensures everything goes super on the day of your cleaning, and are easily accessible if you ever have any questions or concerns. If anything goes wrong, we will be in direct contact with you.
Yes they are! If you need proof of insurance, simply email us at [email protected] and we’ll gladly forward you all relevant documentation.
Day of the Cleaning
A team of 2 people is our standard, sometimes 3 depending on the size of the job. However, we do send a team of 1 person when the job is small. Either way, you will receive an excellent cleaning service, that is our guarantee.
Our cleaners bring their own cleaning supplies and equipment. However, if you prefer us to use your own cleaning supplies and tools, we can accommodate that as well.
After the cleaning is performed, you will be receiving a survey asking you to rate our service. If you’re not happy, please send us photos of the uncleaned areas and we will offer a re-clean, future discount, or partial refund (depending on the situation). Your happiness is our #1 priority.
Billing and Payment
When you book online you’ll provide us with a valid credit card number, which we’ll then place a hold on the day before the cleaning. We won’t process your payment until after the cleaning is completed.
Our online booking system is 100% safe and our payment processing system is fully encrypted. We’ve completed thousands of successful transactions with hundreds of satisfied customers. We don’t charge you until after the cleaning is completed.
Our cancellation and reschedule policy is 48 hours before the date of the cleaning, otherwise our cancellation fee of $45 will be apply.
100%! Once we process your payment 1-2 days after your cleaning appointment, you will receive an emailed invoice along with our HST business number (if you plan on expensing the cleaning service to your business).
Aside from our seasonal promotional discounts on our booking page, you can receive RECURRING discounts when you book a recurring service!
Weekly cleaning – 20% off EACH clean
Bi-weekly cleaning – 15% off EACH clean
Monthly cleaning – 10% off EACH clean
Need more answers?
Contact us today!
Or ask your questions below!
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Service areas
Guelph, Kitchener-Waterloo, Cambridge, Milton, Burlington, Milton, Oakville, and the Niagara region!
Client testimonialS
