cleaning serviceS
Quality, Reliability, and Convenience
Book a quality cleaning service that values customer happiness more than anything. With Hellamaid, you and your property are in good hands!
Hellamaid is a premium cleaning service the serves the cities of Guelph, Kitchener-Waterloo, Cambridge, Milton, Oakville, Burlington, Hamilton, and the Niagara region. The first to provide online booking within the region, and one of the very few that values customer service and worker happiness. We provide a wide variety of cleaning services to match your cleaning needs. Our cleaners are professional, friendly, background-checked, insured, and bonded. Our customers include busy homeowners, parents, seniors, landlords, property managers, realtors, store owners, entrepreneurs, students, and just anyone looking to save time without worrying about the cleanliness of their home. Book online today!
DISINFECTION CLEANING
Hellamaid is at the forefront of fighting the spread of COVID-19. Our cleanings follow a strict protocol designed to keep you (and our cleaners) safe.
Apartment and Condo Cleaning
A cleaning service catered to high-rise homes and follows an intensive checklist to make the property look good as new.
airbnb cleaning
Impress your guests with a cleaning service that includes towel changing and other hospitality items.
A top-to-bottom cleaning service designed to make moving easy. Treat yourself to a fresh new beginning!
House cleaning
A cleaning service catered to houses where extra attention to detail is needed to keep your family healthy and happy.
Student Property cleaning
A cleaning service designed to keep your student tenants happy, and improve the ROI of your property.
Just finished a new build or a renovation project? This cleaning service will let your final work shine and impress!
commercial cleaning
For shop owners, clinics, or offices, let our cleaning service add more professionalism and credibility to your craft!
Real Estate Cleaning
Selling a new home? Get your property sold quicker with a cleaning service that’s ready to impress.
Specialty Services
Stain removal, steam cleaning, and sanitizing of carpets. This service is designed to give long-lasting life for your carpets.
Upholstery cleaning
Stain removal, steam cleaning, and sanitizing of carpets. This service is designed to give long-lasting life for your carpets.
Commercial fogging Sanitization
Hellamaid now offers fogging sanitization using industrial grade tools to fight the spread of COVID-19 at commercial spaces. Contact us to book this service.
a cleaning service that cares
A People-First Cleaning Service
Hellamaid is a cleaning company that values cleaner and customer happiness. We offer peace of mind so you can focus on matters most in your life. Our booking process is super easy, our customer support is always here for you, and our cleaning service is guaranteed to make you happy – every time!
Locally Focused
Born in Guelph,
Now Serving Southern Ontario
Hellamaid is a people-based cleaning service that was proudly established in Guelph, ON, in 2017. Since our inception, our easy cleaning model has attracted many Canadians and has allowed us to expand rapidly across Southern Ontario. We are now proud to work with amazing cleaners in Guelph, Kitchener-Waterloo, Cambridge, Milton, Burlington, Oakville, Hamilton, and the Niagara region. Our cleaning professionals are carefully handpicked and screened to give you the quality cleaning service your home deserves. Our team is friendly, experienced, insured, and ready to make your life easier! Book a cleaning online or call us at 519-940-1251 or 289-812-8155
Mobile-Friendly Online Booking!
- Customize your own Cleaning Service
- View Upfront Pricing (no in-house estimates!)
- Secure Payment (no charge until day of service)
- Receive Automated Email Invoices and Tax Receipts
- Receive Automated Email and Text Reminders
- 24/7 Customer Support
What Makes our Cleaning Services Unique?
Online Booking & Email/Text Reminders
Insured and Bonded Cleaners
Experienced and Professional Cleaners
Police and Reference Checked
Customer and Cleaner Happiness Focused
WHAT WE OFFER
A cleaning service catered towards properties that are in good condition but require on-going maintenance
A cleaning service catered towards properties that have not been cleaned in over 2 months. Recommended for first-time customers
A top-to-bottom cleaning service catered towards a brand new beginning at a new home. Begin your new chapter with a shine!
We offer up to 20% discounts to when you sign up to our weekly cleaning services. Get more peace of mind, one clean at a time 🙂
Whether you’re looking for a touch-up or a full make-over, Hellamaid is here to provide the cleaning service your home deserves! We offer three main types of cleaning service packages, with a full checklist (below) that highlights the cleaning tasks performed for each package.
Standard Cleaning
A cleaning service catered towards properties that are in good condition but require on-going maintenance
Deep Cleaning
A cleaning service catered towards properties that have not been cleaned in over 2 months. Recommended for first-time customers
Move-in Cleaning
A top-to-bottom cleaning service catered towards a brand new beginning at a new home. Begin your new chapter with a shine!
| Cleaning Tasks |  Standard Cleaning |  Deep Cleaning |  Move-in Cleaning |
|---|---|---|---|
| Living Areas & Bedrooms | |||
| Dust and wipe table-top surfaces | |||
| Sweep and mop floors | |||
| Vacuum carpets | |||
| Clean mirrors and fixtures | |||
| Garbage removal | |||
| Clean baseboards | |||
| Under furniture | |||
| Wipe window sills | |||
| Clean window frames | |||
| Wipe door frames | |||
| Spot clean walls | |||
| Clean and wipe vents | |||
| Dusting ceiling | |||
| Wiping fans | |||
| Kitchen | |||
| Dust and wipe counter-top surfaces | |||
| Clean and shine sink | |||
| Sweep and mop floors | |||
| Clean and wipe appliances (exterior) | |||
| Clean fridge exterior | |||
| Clean stovetop | |||
| Garbage removal | |||
| Clean microwave interior | |||
| Clean kitchen baseboards | |||
| Clean cabinets exterior | |||
| Wipe and clean backsplash | |||
| Spot clean walls | |||
| Clean behind appliances | |||
| Clean range hood | |||
| Clean and wipe vents | |||
| Dusting ceiling | |||
| Bathroom | |||
| Wipe and sanitize all surfaces | |||
| Clean and shine sink | |||
| Clean mirrors and fixtures | |||
| Clean and sanitize toilets | |||
| Sweep and mop floors | |||
| Clean shower faucets | |||
| Clean and scrub tub | |||
| Garbage removal | |||
| Clean doors and cabinet exteriors | |||
| Clean bathroom baseboards | |||
| Spot clean walls | |||
| Clean and wipe vents | |||
| Dusting ceiling | |||
Frequently Asked Questions
Getting Started
We currently service Guelph, Kitchener-Waterloo, Cambridge, Burlington, Milton, Oakville and Niagara region.
All you have to do is visit the booking page, enter your relevant details, and within 60 seconds you’re on the way to have a clean home! We’ll stay in touch with you confirming the appointment and arrival time. You can also call us at 519-940-1251, or live chat with us in the bottom right corner.
Definitely! We’re a pet friendly cleaning service. That being said, we do recommend keeping your wonderful pets in a separate area during the clean, this will help us stay focused on getting an excellent job done.
Completely up to you. It’s your choice to stay around or go out and take advantage of your free time. Just leave us a key, (or keypad code) and we’ll get your house cleaned. Hellamaid is here to make your life easier!
Trust and Safety
All our cleaners are police background-checked, insured, bonded, and reference-checked. We conduct in-person interviews to everyone we bring on-board. Your privacy and security is our #1 priority.
From the moment you book your cleaning to the day it is completed, Hellamaid staff are in direct contact with you from start to finish. Our customer support team ensures everything goes super on the day of your cleaning, and are easily accessible if you ever have any questions or concerns. If anything goes wrong, we will be in direct contact with you.
Yes they are! If you need proof of insurance, simply email us at weclean@hellamaid.ca and we’ll gladly forward you all relevant documentation.
Day of the Cleaning
A team of 2 people is our standard, sometimes 3 depending on the size of the job. However, we do send a team of 1 person when the job is small. Either way, you will receive an excellent cleaning service, that is our guarantee.
Our cleaners bring their own cleaning supplies and equipment. However, if you prefer us to use your own cleaning supplies and tools, we can accommodate that as well.
After the cleaning is performed, you will be receiving a survey asking you to rate our service. If you’re not happy, please send us photos of the uncleaned areas and we will offer a re-clean, future discount, or partial refund (depending on the situation). Your happiness is our #1 priority.
Billing and Payment
When you book online you’ll provide us with a valid credit card number, which we’ll then place a hold on the day before the cleaning. We won’t process your payment until after the cleaning is completed.
Our online booking system is 100% safe and our payment processing system is fully encrypted. We’ve completed thousands of successful transactions with hundreds of satisfied customers. We don’t charge you until after the cleaning is completed.
Our cancellation and reschedule policy is 48 hours before the date of the cleaning, otherwise our cancellation fee of $45 will be apply.
100%! Once we process your payment 1-2 days after your cleaning appointment, you will receive an emailed invoice along with our HST business number (if you plan on expensing the cleaning service to your business).
Aside from our seasonal promotional discounts on our booking page, you can receive RECURRING discounts when you book a recurring service!
Weekly cleaning – 20% off EACH clean
Bi-weekly cleaning – 15% off EACH clean
Monthly cleaning – 10% off EACH clean
Need more answers?
Contact us today!
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