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Kitchener-Waterloo's House Cleaning Service

Professional, reliable, and quality house cleaning services of Kitchener-Waterloo. Book a cleaning online with Hellamaid today!

120+ Reviews
5/5

..or give us a call directly at
519-940-1251

Locally Focused



Professional Cleaning for Kitchener-Waterloo

Born in Guelph and now serving Kitchener-Waterloo, we love the KW area as much as our clients do. From Victoria Park to the Grand River, there are so many beautiful places to relax in Kitchener. And, your home should be included on that list.  

Whether you rent an apartment or own a home in Kitchener, maintaining a clean living space is essential to your physical and mental health. Boost your overall wellness while decreasing stress with professional cleaning services from Hellamaid. Booking takes just minutes and our reliable cleaning services will have your home spotless in no time! 

Socially Responsible



Trusted House Cleaners in Kitchener-Waterloo

Our cleaners are professional, insured, bonded, and incredibly friendly. As locals to Kitchener-Waterloo, we treat everyone like our own neighbors. All our staff clear police background checks, reference checks, and personal interviews. With a detailed checklist, our cleaners ensure that nothing is missed as they clean your home. We come prepared with our own cleaning supplies, so you do not have to worry about a thing.

Professional

Super Friendly

Insured and Bonded

Background Checked

Google reviews
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Combined Google Reviews at 4.8/5 Stars

house
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Perfectly Cleaned Premises

happy clients
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Happy Clients

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Cleaning Hours

Book a Cleaning Service with our Interactive and Unique Online Booking System!

  • Customize your own Cleaning Service
  • View Upfront Pricing (no in-house estimates!)
  • Book Online Quickly and Pay Securely
  • Receive Automated Email Invoices and Tax Receipts
  • Receive Automated Email and Text Reminders
  • 24/7 Customer Support 

WHAT MAKES HELLAMAID UNIQUE

Online Booking and Email/Text Reminders

Insured and Bonded Cleaners

Police-Background and Reference Checked

Experienced and Professional Cleaners

Customer Service Focused

Local to Kitchener-Waterloo

Serving Kitchener-Waterloo and Surrounding Towns

Client testimonials

Google reviews

Book a cleaning in Kitchener-Waterloo online!

Why US?



Supporting the Kitchener-Waterloo Community

Kitchener-Waterloo is home to many incredible communities. Beautiful outdoor spaces, comprehensive sports facilities, dog parks, and countless other attractions make KW the perfect home for families and individuals. The city is also home to a thriving arts community with galleries, museums, historic sites, and festivals to celebrate the history, diversity, and culture of KW residents.

Hellamaid takes our role in the Kitchener-Waterloo community seriously. We value each and every customer because we live and work alongside you every day. Our services are reliable, professional, and convenient, and we treat you the way we would want to be treated. We are proud to call KW home and provide quality cleaning services to the community. 

Your Happiness is Our Priority!

Getting Started

We currently service Guelph, Kitchener-Waterloo, Cambridge, Burlington, Milton, Oakville and surrounding towns.

All you have to do is visit the booking page, enter your relevant details, and within 60 seconds you’re on the way to have a clean home! We’ll stay in touch with you confirming the appointment and arrival time. You can also call us at 519-940-1251, or live chat with us in the bottom right corner.

Definitely! We’re a pet friendly cleaning service. That being said, we do recommend keeping your wonderful pets in a separate area during the clean, this will help us stay focused on getting an excellent job done.

Completely up to you. It’s your choice to stay around or go out and take advantage of your free time. Just leave us a key, (or keypad code) and we’ll get your house cleaned. Hellamaid is here to make your life easier!

Trust and Safety

All our cleaners are police background-checked, insured, bonded, and reference-checked. We conduct in-person interviews to everyone we bring on-board. Your privacy and security is our #1 priority.

From the moment you book your cleaning to the day it is completed, Hellamaid staff are in direct contact with you from start to finish. Our customer support team ensures everything goes super on the day of your cleaning, and are easily accessible if you ever have any questions or concerns. If anything goes wrong, we will be in direct contact with you.

Yes they are! If you need proof of insurance, simply email us at [email protected] and we’ll gladly forward you all relevant documentation.

Day of the Cleaning

A team of 2 people is our standard, sometimes 3 depending on the size of the job. However, we do send a team of 1 person when the job is small. Either way, you will receive an excellent cleaning service, that is our guarantee.

Our cleaners bring their own cleaning supplies and equipment. However, if you prefer us to use your own cleaning supplies and tools, we can accommodate that as well.

After the cleaning is performed, you will be receiving a survey asking you to rate our service. If you’re not happy, please send us photos of the uncleaned areas and we will offer a re-clean, future discount, or partial refund (depending on the situation). Your happiness is our #1 priority.

Billing and Payment

When you book online you’ll provide us with a valid credit card number, which we’ll then place a hold on the day before the cleaning. We won’t process your payment until after the cleaning is completed.

Our cancellation and reschedule policy is 48 hours before the date of the cleaning, otherwise our cancellation fee of $45 will apply.

Our online booking system is 100% safe and our payment processing system is fully encrypted. We’ve completed thousands of successful transactions with hundreds of satisfied customers. We don’t charge you until after the cleaning is completed.

100%! Once we process your payment 1-2 days after your cleaning appointment, you will receive an emailed invoice along with our HST business number (if you plan on expensing the cleaning service to your business).

Aside from our seasonal promotional discounts on our booking page, you can receive RECURRING discounts when you book a recurring service!

Weekly cleaning – 20% off EACH clean
Bi-weekly cleaning – 15% off EACH clean
Monthly cleaning – 10% off EACH clean

Need more answers?
Contact us today!

Kitchener-Waterloo, Guelph, Cambridge, and surrounding

Or ask your questions below!

We’ll get back to you within minutes

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