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AREAS WE SERVE

Hellamaid offers Cleaning Services to 7 main cities in Southern Ontario, including surrounding towns of these cities

areas we serve
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Combined Google Reviews at 4.8/5 Stars

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Perfectly Cleaned Premises

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Happy Clients

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Cleaning Hours



We are a Different Cleaning Company

Our rapid growth across Southern Ontario has been a direct result of the wonderful people we’ve chosen to join our team, our strong service values, and customer care.

Hellamaid is a people first cleaning company. We call our cleaners our “partners”, because together we are part of something bigger. When you book a cleaning with Hellamaid, both you and your home are in good hands. That is our 200% guarantee.

Aside from our wonderful professionals, Hellamaid offers peace of mind through online booking, text and email reminders, and 24/7 customer support. Amazing people backed by wonderful technology, providing you a cleaning service you won’t regret.

Professional

Super Friendly

Insured and Bonded

Background Checked

Getting Started

All you have to do is visit the booking page, enter your relevant details, and within 60 seconds you’re on the way to have a clean home! We’ll stay in touch with you confirming the appointment and arrival time. You can also call us at 519-940-1251, or live chat with us in the bottom right corner.

Definitely! We’re a pet friendly cleaning service. That being said, we do recommend keeping your wonderful pets in a separate area during the clean, this will help us stay focused on getting an excellent job done.

Completely up to you. It’s your choice to stay around or go out and take advantage of your free time. Just leave us a key, (or keypad code) and we’ll get your house cleaned. Hellamaid is here to make your life easier!

We currently service Guelph, Kitchener-Waterloo, Cambridge, Burlington, Milton, Oakville and surrounding towns.

Trust and Safety

All our cleaners are police background-checked, insured, bonded, and reference-checked. We conduct in-person interviews to everyone we bring on-board. Your privacy and security is our #1 priority.

From the moment you book your cleaning to the day it is completed, Hellamaid staff are in direct contact with you from start to finish. Our customer support team ensures everything goes super on the day of your cleaning, and are easily accessible if you ever have any questions or concerns. If anything goes wrong, we will be in direct contact with you.

Yes they are! If you need proof of insurance, simply email us at [email protected] and we’ll gladly forward you all relevant documentation.

Day of the Cleaning

A team of 2 people is our standard, sometimes 3 depending on the size of the job. However, we do send a team of 1 person when the job is small. Either way, you will receive an excellent cleaning service, that is our guarantee.

Our cleaners bring their own cleaning supplies and equipment. However, if you prefer us to use your own cleaning supplies and tools, we can accommodate that as well.

After the cleaning is performed, you will be receiving a survey asking you to rate our service. If you’re not happy, please send us photos of the uncleaned areas and we will offer a re-clean, future discount, or partial refund (depending on the situation). Your happiness is our #1 priority.

Billing and Payment

When you book online you’ll provide us with a valid credit card number, which we’ll then place a hold on the day before the cleaning. We won’t process your payment until after the cleaning is completed.

Our online booking system is 100% safe and our payment processing system is fully encrypted. We’ve completed thousands of successful transactions with hundreds of satisfied customers. We don’t charge you until after the cleaning is completed.

Our cancellation and reschedule policy is 48 hours before the date of the cleaning, otherwise our cancellation fee of $45 will be apply.

100%! Once we process your payment 1-2 days after your cleaning appointment, you will receive an emailed invoice along with our HST business number (if you plan on expensing the cleaning service to your business).

Aside from our seasonal promotional discounts on our booking page, you can receive RECURRING discounts when you book a recurring service!

Weekly cleaning – 20% off EACH clean
Bi-weekly cleaning – 15% off EACH clean
Monthly cleaning – 10% off EACH clean

Need more answers?
Contact us today!

Kitchener-Waterloo, Guelph, Cambridge, and surrounding

Milton, Burlington, Oakville, and surrounding

Or ask your questions below!

We’ll get back to you within minutes

Popular Posts

Client testimonials

Google reviews
Marilyn Hauff
I had the Hellamaid Guelph service for the first time in my home yesterday. I was very pleased with the results. Every detail of cleaning that i expected was fulfilled. The two representatives did an amazing job of my hardwood floors. The ladies were very pleasant and they enjoyed their... Read More »
Sandor Toth
First time we used cleaning services for one of our rental properties after tenants moved out and decided to go with Hellamaid mainly because of all the fantastic reviews. They did not disappoint for sure. The whole experience from booking to communication to get the job done on time was outstanding,... Read More »
Sandra Ivaz
Fair prices, cleaners are efficient, friendly, clean, and thorough. Booked for a deep clean and disinfecting of a new build. This was my first time using a cleaning service, and I would highly recommend them. Ivana and Diane are great.
Talia Rose Yeo
5 star service. Can’t wait to have these ladies back to cleans again. I felt safe and secure leaving the home and really appreciated the warm professionalism.
4.8 115
Hellamaid Guelph
Main apartment, 25 Dublin St S, Guelph, ON N1H 4L9, Canada
Ben Pedersen
It was a real pleasure to work with Deborah and Val. They were pleasant and took time to listen to our concerns about the cleaning of the condo unit we had just purchased. The unit was left to us in poor condition and was in need of a thorough cleaning.... Read More »
Fred Bauer
I originally had concerns with the quote. Having been in a similar business, I thought the quote under-represented the scope of the job, as in the price was too low. 2 people were assigned to start at 8am. Upon assessing the job, they immediately asked head office for help, as... Read More »
Angie Kunnath
We have been using Hellamaid for almost a year now. Both the management and the team that cleans our home are very professional and nice to deal with. Every feedback provided is listened to and appropriate adjustments were made to our satisfaction. I can’t think of a better cleaning service... Read More »
M McAfee
I've been using Hellamaid for the past three months and have been consistently pleased with their service. The cleaners are courteous, thoughtful, and thorough. Delighted with everything they do! Lovely to come home to a house that is sparkling clean and free of cat hair!
4.9 36
Hellamaid Kitchener-Waterloo
151 Charles St W Suite 199, Kitchener, ON N2G 1H6, Canada

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