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Our Services

About us

Hellamaid is a top-rated cleaning company based in the city of Guelph, ON. The first to provide online booking in the city, Hellamaid provides a wide variety of cleaning services to match your cleaning needs. Our cleaners are professional, reliable and trustworthy. We are licensed, incorporated, insured, legally registered, and we vet all of our workers. Our services include deep cleanings, move-in or move-out cleaning, routine cleanings, hourly cleanings, apartment/condo cleanings, residential house cleaning. Our customers are busy homeowners, property managers, landlords, realtors, entrepreneurs, students, and anyone looking to gain more control of their time while not worrying about the cleanliness of their home!

Cleaning Checklist

We offer 3 main types of cleanings with various add-ons to be selected (cleaning types and add-ons can be selected in Step 2 of the booking page):

1. Standard Clean – General cleaning that works really well for busy working people who need an extra set of hands in the home. Best suited for regularly cleaned homes requiring on-going maintenance.

2. Deep Clean  More than a general cleaning and goes a little beyond the surface. The deep clean package is popular with our customers who have children in the home or recently have had guests over. It’s also popular for customers who only clean once or twice a year, in order to remove cobwebs and dirt from the places least visible such as behind or under the couch. A deep clean can be done as often as once a month depending on the customer’s preference. 

3. Move-In/Out Clean  Popular with our customers who really want the most thorough cleaning possible, best suited for moving-in or moving-out a home. Also designed for those looking to add a professional appeal to their place upon leaving in order to increase the likelihood of resale, or simply impressing the landlord. Note: This package keeps in mind the additional space needed to be cleaned due to lack of furniture. Our cleaners will be meticulous with the extra space as well as with each and every corner.

 
Standard Clean
Deep Clean
Move-In/Out Clean
LIVING AREAS & BEDROOMS
Dust and wipe all surfaces
Vacuum/Mop Floors
Clean counter-top surfaces
Clean mirror & fixtures
Clean door/cabinet surfaces
Clean window sills
Spot clean baseboards
Spot clean walls
Clean inside cabinets (add-on)
Clean interior windows (add-on)
Basement (add-on)
KITCHEN
Dust and wipe all surfaces
Clean the sink
Clean microwave
Vacuum/Mop floors
Wipe & clean kitchen surfaces
Clean outside of fridge & oven
Clean doors & cabinet surfaces
Spot clean baseboards
Spot clean walls
Clean inside oven (add-on)
Clean inside fridge (add-on)
Clean inside cabinets (add-on)
Clean interior windows (add-on)
BATHROOMS
Dust and wipe all surfaces
Clean the sinks
Clean the toilets
Clean countertops
Clean tubs & showers
Clean mirrors and fixtures
Vacuum and mop floors
Clean doors & cabinet surfaces
Spot clean baseboards
Spot clean walls
Clean window sills
Clean inside cabinets (add-on)
Clean interior windows (add-on)

For oven cleans, please ensure the interior of the oven is sprayed with easy-off oven cleaner the night before the cleaning.

Keep in mind that each clean is unique, and the type of service will be tailored to your home and needs. We trust our professional cleaners 100% and leave it to their discretion to decide what needs to be cleaned and what does not. If you have special requests, please be sure to inform us prior to your clean. It’s our goal to leave you absolutely satisfied with the condition of your home once we’ve finished.

Important Disclaimer:
1. Our cleaners are not responsible for lifting heavy furniture or moving fragile and/or expensive items.
2. Our cleaners have the discretion to refuse unsafe work that could potentially lead to injury.
3. Our cleaners are not obliged to pick up dirty laundry, make beds, or clean the dishes.

Testimonials

Scarlett Raczycki
Scarlett Raczycki
15:19 27 Dec 18
Wow! This service was absolutely wonderful! : ) I was gifted a certificate for a clean with Hella Maid and it came at the perfect time - right before the Holidays! I set up the appointment for the day before my Christmas party and Amy and Deborah came in while I was at work. They arrived on time, had no problems finding my unit and gave it a dang good cleaning. I signed up for the Standard clean and had relatively low expectations of what I would receive (Just because my apartment is very... let's say... lived in? AKA cluttered with lots of items) But these two went above and beyond to ensure every surface was a sparklin' I had basically nothing to do to prepare for my party and their work even made clean up the next day a breeze. I would send a picture but hosting Christmas has kind of defeated their work lol but once I put a little effort in I hope I can restore it back to their state of clean! (I'm still finding surfaces that I wouldn't have thought to clean that they managed to make dust-free and squeaky clean. THANK YOU!!!read more
Laurie Schnarr
Laurie Schnarr
01:15 22 Dec 18
It was such a great experience to open the front door and know immediately that I was entering a clean home. It smelled and looked wonderful. Thank you Hellamaid!
gabrielle duval
gabrielle duval
03:47 01 Dec 18
Holiday baking? Tree trimming? Shopping and gift wrapping? But wait - what about cleaning the house??Hellamaid lets you get on with your holidays!
BEN AYANBADEJO
BEN AYANBADEJO
19:12 14 Nov 18
The staff are great and do a really good job. If I am in need more cleaning to be done I will call Hellamaid right away. Thanks again to Hellamaid fir a great job done and accommodating me at a short notice.
Maggie Laidlaw
Maggie Laidlaw
20:12 28 Aug 18
I was really happy with the deep clean that was done by Hellamaid. I am selling my home and really needed it to look sparking clean for the staging and showing. That is exactly what I got. and at a very reasonable price. The cleaners were friendly and very competent. I was especially pleased with my kitchen cupboards and old gas stove, all of which had been a bit of a mess before they were cleaned. I would have no hesitation in recommending Hellamaid cleaners to anyone looking for a very professional clean!read more
Jenefer Wilcox
Jenefer Wilcox
19:41 12 Jul 18
This was by far the easiest and best experience. Online booking was a breeze without the need for a home inspection. There's a drop down menu so you can choose exactly what services you want and they offer a number of add ons I may try next time. I have a dog and 2 cats so arrangements need to be made when cleaners come and I've had problems with cleaners not showing up so the text messages reminding me of my appointment put my mind at ease. It was wonderful to come home to a nice clean house. I would highly recommend Hellamaid!read more
tracey jandrisits
tracey jandrisits
21:23 11 Jul 18
Hellamaid did an amazing job of cleaning my father's home. Amy met me in the morning, and was very polite and professional. I would absolutely hire again. Thank you for making the house look so good, you made listing the home for sale a lot less stressful.read more
Sean Atkinson
Sean Atkinson
12:06 19 Jun 18
We hired Hellamaid for their “move in/out” package when we were moving out of our rental after having purchased a house. It was our first time using a cleaning service and were very happy with the job. We were out of town and there was no problem with them getting in via the electronic deadbolt as per our instructions. Only gripe was a small few spots on the kitchen floor could have used a bit more attention, but unless you knew they were there (they sort of blend in with the pattern on the floor) you’d never know to focus on that area. No harm no foul and overall we’d highly recommend Hellamaid to anyone in Guelph. Am curious to see the kind of clean you’d get for their less expensive packages.... having them come in sure beats having to do it yourself!read more
gabrielle duval
gabrielle duval
00:02 19 Jun 18
"Really like the service - my home gets really covered with the fur from my 4 cats which I can tell you is a challenge to clean. Hellamaid does a great job and I have had no problem with an emergency rescheduling. You can tell this is a company company focused on customer satisfaction! It's a real life-improvement to relax in a home that just feels clean."read more