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Our Services

About us

Hellamaid is a top-rated cleaning company based in the city of Guelph, ON. The first to provide online booking in the city, Hellamaid provides a wide variety of cleaning services to match your cleaning needs. Our cleaners are professional, reliable and trustworthy. We are licensed, incorporated, insured, legally registered, and we vet all of our workers. Our services include deep cleanings, move-in or move-out cleaning, routine cleanings, hourly cleanings, apartment/condo cleanings, residential house cleaning. Our customers are busy homeowners, property managers, landlords, realtors, entrepreneurs, students, and anyone looking to gain more control of their time while not worrying about the cleanliness of their home!

Cleaning Checklist

We offer 3 main types of cleanings with various add-ons to be selected (cleaning types and add-ons can be selected in Step 2 of the booking page):

1. Standard Clean – General cleaning that works really well for busy working people who need an extra set of hands in the home. Best suited for regularly cleaned homes requiring on-going maintenance.

2. Deep Clean  More than a general cleaning and goes a little beyond the surface. The deep clean package is popular with our customers who have children in the home or recently have had guests over. It’s also popular for customers who only clean once or twice a year, in order to remove cobwebs and dirt from the places least visible such as behind or under the couch. A deep clean can be done as often as once a month depending on the customer’s preference. 

3. Move-In/Out Clean  Popular with our customers who really want the most thorough cleaning possible, best suited for moving-in or moving-out a home. Also designed for those looking to add a professional appeal to their place upon leaving in order to increase the likelihood of resale, or simply impressing the landlord. Note: This package keeps in mind the additional space needed to be cleaned due to lack of furniture. Our cleaners will be meticulous with the extra space as well as with each and every corner.

 
Standard Clean
Deep Clean
Move-In/Out Clean
LIVING AREAS & BEDROOMS
Dust and wipe all surfaces
Vacuum/Mop Floors
Clean counter-top surfaces
Clean mirror & fixtures
Clean door/cabinet surfaces
Clean window sills
Spot clean baseboards
Spot clean walls
Clean inside cabinets (add-on)
Clean interior windows (add-on)
Basement (add-on)
KITCHEN
Dust and wipe all surfaces
Clean the sink
Clean microwave
Vacuum/Mop floors
Wipe & clean kitchen surfaces
Clean outside of fridge & oven
Clean doors & cabinet surfaces
Spot clean baseboards
Spot clean walls
Clean inside oven (add-on)
Clean inside fridge (add-on)
Clean inside cabinets (add-on)
Clean interior windows (add-on)
BATHROOMS
Dust and wipe all surfaces
Clean the sinks
Clean the toilets
Clean countertops
Clean tubs & showers
Clean mirrors and fixtures
Vacuum and mop floors
Clean doors & cabinet surfaces
Spot clean baseboards
Spot clean walls
Clean window sills
Clean inside cabinets (add-on)
Clean interior windows (add-on)

For oven cleans, please ensure the interior of the oven is sprayed with easy-off oven cleaner the night before the cleaning.

Keep in mind that each clean is unique, and the type of service will be tailored to your home and needs. We trust our professional cleaners 100% and leave it to their discretion to decide what needs to be cleaned and what does not. If you have special requests, please be sure to inform us prior to your clean. It’s our goal to leave you absolutely satisfied with the condition of your home once we’ve finished.

Important Disclaimer:
1. Our cleaners are not responsible for lifting heavy furniture or moving fragile and/or expensive items.
2. Our cleaners have the discretion to refuse unsafe work that could potentially lead to injury.
3. Our cleaners are not obliged to pick up dirty laundry, make beds, or clean the dishes.

Testimonials

Maggie Laidlaw
Maggie Laidlaw
20:12 28 Aug 18
I was really happy with the deep clean that was done by Hellamaid. I am selling my home and really needed it to look sparking clean for the staging and showing. That is exactly what I got. and at a very reasonable price. The cleaners were friendly and very competent. I was especially pleased with my kitchen cupboards and old gas stove, all of which had been a bit of a mess before they were cleaned. I would have no hesitation in recommending Hellamaid cleaners to anyone looking for a very professional clean!read more
Jenefer Wilcox
Jenefer Wilcox
19:41 12 Jul 18
This was by far the easiest and best experience. Online booking was a breeze without the need for a home inspection. There's a drop down menu so you can choose exactly what services you want and they offer a number of add ons I may try next time. I have a dog and 2 cats so arrangements need to be made when cleaners come and I've had problems with cleaners not showing up so the text messages reminding me of my appointment put my mind at ease. It was wonderful to come home to a nice clean house. I would highly recommend Hellamaid!read more
tracey jandrisits
tracey jandrisits
21:23 11 Jul 18
Hellamaid did an amazing job of cleaning my father's home. Amy met me in the morning, and was very polite and professional. I would absolutely hire again. Thank you for making the house look so good, you made listing the home for sale a lot less stressful.read more
Sean Atkinson
Sean Atkinson
12:06 19 Jun 18
We hired Hellamaid for their “move in/out” package when we were moving out of our rental after having purchased a house. It was our first time using a cleaning service and were very happy with the job. We were out of town and there was no problem with them getting in via the electronic deadbolt as per our instructions. Only gripe was a small few spots on the kitchen floor could have used a bit more attention, but unless you knew they were there (they sort of blend in with the pattern on the floor) you’d never know to focus on that area. No harm no foul and overall we’d highly recommend Hellamaid to anyone in Guelph. Am curious to see the kind of clean you’d get for their less expensive packages.... having them come in sure beats having to do it yourself!read more
gabrielle duval
gabrielle duval
00:02 19 Jun 18
"Really like the service - my home gets really covered with the fur from my 4 cats which I can tell you is a challenge to clean. Hellamaid does a great job and I have had no problem with an emergency rescheduling. You can tell this is a company company focused on customer satisfaction! It's a real life-improvement to relax in a home that just feels clean."read more
Aran Myers
Aran Myers
21:00 18 Apr 18
I hired Hellamaid to clean my rental unit after my tenants moved out to prep it for sale. Autumn & Heather were fantastic. They showed up on time as indicated, they were extremely polite and did a wonderful job cleaning my place. The booking process was very smooth and Hellamaid kept me informed via email and text message all throughout. I would definitely use their services again and highly recommend them to anyone looking for outstanding service.read more
Jing Lu
Jing Lu
14:02 12 Apr 18
I have an urgent cleaning job to be done within a few days. Booked at the last minute. The owner Ahmed tried his best to accommodate my short notice request. The cleaning crew showed up on time and did a fantastic job. I am very happy with the professional service provided by Hellamaid and the quality of the work. Will definitely recommend Hellamaid.read more
Jane Beingessner
Jane Beingessner
17:52 29 Jan 18
Hellamaid Cleaning is the best! They worked with me and my business to find a time that worked well for us and tailored their cleaning to suit the specific needs of my business. I was always so relieved to walk into the office in the mornings after they were here to admire the gleaming counter tops, immaculate floors and overall shine. Their prices are very competitive and their attention to detail is outstanding. Ahmed was always prompt, professional and considerate. I can’t recommend highly them enough.read more
Helen Wong
Helen Wong
19:51 13 Sep 17
This is my first time using this cleaning service. They did a fantastic job. Reliable and professional. Easy to communicate and payment arrangement was good. Will recommend to anyone needed this service.