..or give us a call directly at
519-940-1251
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- Customer Service Driven
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..or give us a call directly at
Keep your home clean in just a few clicks!
Kitchener is one of the fastest growing towns in Canada, and we’re not surprised at all. With a population of 240,000, the city offers big-city excitement without losing it’s small-town charm. You can visit the St. Jacobs Farmers’ Market in the Summer, ski down the beautiful Chicopee resort in the Winter, or have some good laughs at the annual Oktoberfest in the Fall! While you enjoy life at it’s fullest in Kitchener, offload all your house cleaning needs to the friendly professionals. Book a cleaning online with Hellamaid today!
With our weekly and bi-weekly cleaning services ranging from standard to deep cleanings, you’ll be happy coming home to a clean place every time. Our house cleaning professionals are also background checked, fully insured, and super friendly. Furthermore, after each house cleaning, you will get the chance to rate our service so we make sure we’re getting right every time! So enjoy the peace of mind knowing that your home is in good hands, and spend more time doing the things you love!
Our Kitchener House Cleaning Packages include:
Why Choose Hellamaid?
Frequently Asked Questions
We currently service Guelph and the tri-cities – Kitchener, Waterloo, Cambridge. We can also serve surrounding towns, as shown below.
All you have to do is click book now, enter your relevant details and within 60 seconds you’re on the way to have a clean household. We’ll stay in touch with you confirming the appointment and arrival time. You can also call 519-940-1251, or live chat with us.
A standard clean is a general cleaning that involves dusting and wiping of the main surfaces, best suited for regularly cleaned homes requiring on-going care and maintenance.
A deep clean is for first-time customers or customers who haven’t had their home professionally cleaned in the last three months. To see the extra things we do for deep cleans check out our About Us page.
You may select any “extras” on the booking form when you book online. You can also be specific about what you need done in the notes sections. As long as your special tasks fit our cleaning criteria, and do not make our staff unsafe or uncomfortable, then we would certainly be happy to accommodate your special requests.
We don’t offer wet wiping of light bulbs, resurfacing/waxing/refinishing of floors, putting away dishes, large furniture moving, mould removal, extensive ceiling cleaning and large scale trash disposal.
All our cleaners are police background-checked, insured, bonded, and reference-checked. We conduct in-person interviews to everyone we bring on-board Hellamaid. Your privacy and security is our #1 priority.
From the moment you book your cleaning to the day it is completed, Hellamaid staff are in direct contact with you from start to finish. Our customer support team ensures everything goes super on the day of your cleaning, and are easily accessible if you ever have any questions or concerns.
Absolutely. We work very hard to background-check all our cleaners. We screen for honesty and good character before anything. We’ve successfully completed thousands of cleanings for hundred of clients who’ve never reported any missing personal/expensive belongings after our cleanings.
By the smallest, littlest, tiniest, and slightest chance that you believe something in your home did go missing after the clean, please contact us immediately.
Definitely! We’re a pet friendly cleaning service. That being said, we do recommend keeping your wonderful pets in a separate area during the clean, this will help us stay focused and not get caught up petting your adorable fluff-balls <3
Yes, we are! If you need proof of insurance, simply email us at weclean@wordpress-1047221-3675564.cloudwaysapps.com and we’ll gladly forward you all relevant documentation.
Our cleaners are NOT obliged to move heavy furniture, pick up sharp objects, use a ladder to clean at elevated heights, or be in any environment where they feel their physical safety is threatened.
We love our cleaners as much as we love our clients, and so we do not tolerate disrespect. Safety + respect + quality cleaning = WIN-WIN for everyone!
