Professional Cleaning Services of Thorold
Hellamaid is proud to clean for the incredible region of Niagara. Whether you live in the beautiful Garden City of St.Catharines, the gorgeous retirement town of Niagara-on-the-Lake, near the inspiring canals of Thorold, by the stunning fruit orchards of Pelham all the way up to Lincoln and Grimsby, Hellamaid Niagara is here to clean your home as if it’s our own.
Our appreciation for St.Catharines extends to each and every client we serve. Whether you own a home, rent an apartment, or live in student housing, we want our neighbors to enjoy a clean house and reduced stress. Booking is simple with our online reservation system, and you can have a spotless home in no time!
We are a Different Cleaning Company
Hellamaid is a people first cleaning company that prioritizes hiring the right people to join it’s team. We consider our cleaners our partners, because together we are part of something bigger.
It takes a lot of trust to allow someone into your home, and our cleaners take that responsibility seriously. Our cleaners are professional and friendly individuals that have clear police background checks, and are handpicked from the Niagara Region through a rigorous one-to-one interview process. As locals to Niagara, Hellamaid hires individuals that are have a genuine passion for cleaning and for helping others.
At Hellamaid, we are dedicated to empowering and protecting our cleaners while ensuring we deliver the best cleaning service for your beautiful home. When you book a cleaning with Hellamaid, you can be confident knowing that both you and your home are in good hands!
Supporting the Niagara Community
From the rush of the Falls to the breathtaking landscapes of the Niagara Peninsula, this region of Ontario is what inspires us, and is sure to inspire you too.
St.Catharines is fast emerging as Ontario’s hot spot for affordable retirement living. With it’s mild winter climate and relaxed pace, combined with it’s proximity to the US border, Toronto plus quick and easy access to Lakes Erie & Ontario – Niagara is the place to be!
Hellamaid values our place in the Niagara community, living and working alongside Niagara Region residents every day. We consider each and every client as our own neighbors and take as much pride in your home as you do. We love calling Niagara home and enjoy providing quality, affordable cleaning services throughout the community.
Book a Cleaning Service with our Interactive and Unique Online Booking System!
- Customize your own Cleaning Service
- View Upfront Pricing – no need for in-house estimates!
- Book Online Quickly and Pay Securely
- Receive Automated Email Invoices and Tax Receipts
- Receive Automated Email and Text Reminders
- 24/7 Customer Support
- Professional and Friendly Cleaners
What Makes Hellamaid Unique
Online Booking and Automated Email and Text Reminders
Insured and Bonded Cleaners
Police-Background and Reference Checked
Experienced and Professional Cleaners
Cleaner Happiness Focused
Made for Niagara, by Niagara
We know you’re busy and the last thing anyone wants is to come home from work to a big mess. That’s where Hellamaid comes in. We’re here to provide quality, thorough, and convenient house cleaning services for homes in the Niagara Region. Our simple pricing and convenient online booking makes it easy to book your clean quickly, efficiently, and select the best time that works for you. Don’t worry about estimates or quotes based on home inspections, just tell us how many rooms you’ve got in your home, any extras you may want added, and the best time that works for your schedule!
We have cleaning services to meet a variety of needs:
One-time Cleans – Recurring Cleans (weekly, bi-weekly, monthly) – Move-out or Move-in cleans – Apartment Cleaning (single or complex) – Student House Cleaning – Condo Cleaning – Office Cleaning
Located at the Heart of the Niagara Region!
Serving St.Catharines | Niagara Falls | Thorold | Niagara-on-the-Lake | Welland | Pelham | Lincoln | Grimsby
Hellamaid Niagara, 108 Geneva St Unit H, St. Catharines, ON L2R 4N2
Frequently Asked Questions
We currently service the Niagara Region, the city of Guelph, Kitchener-Waterloo, Cambridge, Burlington, Milton, and Oakville.
Definitely! We’re a pet friendly cleaning service. That being said, we do recommend keeping your wonderful pets in a separate area during the clean, this will help us stay focused on getting an excellent job done.
Trust and Safety
All our cleaners are police background-checked, insured, bonded, and reference-checked. We conduct in-person interviews to everyone we bring on-board. Your privacy and security is our #1 priority.
From the moment you book your cleaning to the day it is completed, Hellamaid staff are in direct contact with you from start to finish. Our customer support team ensures everything goes super on the day of your cleaning, and are easily accessible if you ever have any questions or concerns. If anything goes wrong, we will be in direct contact with you.
Day of the Cleaning
A team of 2 people is our standard, sometimes 3 depending on the size of the job. However, we do send a team of 1 person when the job is small. Either way, you will receive an excellent cleaning service, that is our guarantee.
Our cleaners bring their own cleaning supplies and equipment. However, if you prefer us to use your own cleaning supplies and tools, we can accommodate that as well.
After the cleaning is performed, you will be receiving a survey asking you to rate our service. If you’re not happy, please send us photos of the uncleaned areas and we will offer a re-clean, future discount, or partial refund (depending on the situation). Your happiness is our #1 priority.
Billing and Payment
When you book online you’ll provide us with a valid credit card number, which we’ll then place a hold on the day before the cleaning. We won’t process your payment until after the cleaning is completed.
Our cancellation and reschedule policy is 48 hours before the date of the cleaning, otherwise our cancellation fee of $45 will apply.
Our online booking system is 100% safe and our payment processing system is fully encrypted. We’ve completed thousands of successful transactions with hundreds of satisfied customers. We don’t charge you until after the cleaning is completed.
100%! Once we process your payment 1-2 days after your cleaning appointment, you will receive an emailed invoice along with our HST business number (if you plan on expensing the cleaning service to your business).